Migesa Support Center
Migesa has a Center devoted to Support and Consulting in order to maintain maximum performance of your IT infrastructure; these services are provided through qualified and certified engineering personnel, who use the best practices and processes to support business solutions under the Microsoft platform.
The Migesa Support Center is backed by Microsoft Premier for Partners for Level 3 and Level 4 escalations directly with the manufacturer (Microsoft). This offer is highly competitive and few companies in the market still offer it, due to the level of experience and certifications the engineering personnel is required to have.
Some of the advantages of hiring the services are:
- Advisory from expert consultants to resolve incidents.
- Operation 24 hours, 7 days a week, 365 days a year.
- Call Center/Help Desk Services resided and provided by the same company Migesa. *If so indicated at the time of recruitment.
- Support and communication with a great team of certified consultants in different Microsoft technologies with which you will be able to strengthen the level of service you hire upon any eventuality.
- Availability, scaling and backup of incidents directly with the manufacturer (Microsoft). *If so indicated at the time of recruitment.
- Administration and transparency of the contract and its incidents.
- Optimization and implementation of your Microsoft platform.